Safe and Secure Homes Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller Safe and Secure Homes Ltd is the data controller responsible for your personal data. You can contact us at: Email: info@scshomes.co.uk
2. Information We Collect We may collect and process the following types of personal data:

• Identity Data: Name, title, date of birth, and gender.
• Contact Data: Address, email address, and phone numbers.
• Financial Data: Bank account and payment card details.
• Technical Data: IP address, browser type, and usage data.
• Marketing Data: Preferences for receiving marketing communications.

3. Lawful Basis for Processing We process your personal data based on the following lawful grounds:

• Consent: Where you have given clear consent for us to process your data.
• Contract: To perform a contract we have with you.
• Legal Obligation: To comply with legal or regulatory requirements.
• Legitimate Interests: Where it is necessary for our legitimate interests and your rights do not override these interests.

4. How We Use Your Data We use your personal data to:

• Provide our services and products.
• Communicate with you about updates, offers, or inquiries.
• Comply with legal obligations.
• Improve our website and services.

5. Data Sharing We may share your data with:

• Service providers (e.g., IT, payment processors).
• Regulatory authorities, if required by law.
• Third parties in the event of a business transfer or merger.

6. International Data Transfers If we transfer your data outside the UK, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.
7. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights Under UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data (“right to be forgotten”).
• Restrict or object to data processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
10. Contact Us If you have questions about this policy or wish to exercise your rights, please contact us at: Email: info@scshomes.co.uk